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Request an accommodation

In accordance with the Americans with Disabilities Act (ADA) and ADA Amendments Act (ADAAA), the Multnomah County Sheriff’s Office provides reasonable accommodations to people who are visiting the lobby who have disabilities. The Multnomah County Sheriff’s Office does not discriminate against qualified individuals with disabilities. 

Request for interpretation

The Multnomah County Sheriff’s Office provides on-demand interpretation services in multiple languages for people who are visiting the lobby who have a non-English language preference.

Frequently asked questions

I am visiting the Multnomah County Sheriff’s Office. What kind of accommodations or interpretation services are available? 

The Multnomah County Sheriff’s Office currently provides:

  • Video remote interpretation (VRI)
  • Teletypewriter (TTY)
  • Real-time text (RRT) phone calls
  • Magnification
  • On-demand interpretation services

Video remote interpretation is a service that allows people who use American Sign Language (ASL) access to remote interpretation using electronic tablets. 

Magnifying glasses are available in our lobbies. 

Interpretation services are available through our partnership with the Immigrant and Refugee Community Organization (IRCO). IRCO provides interpretation telephonic, video) and translation and services in multiple languages. 

Do I need to submit a request for an accommodation prior to visiting? 
Yes. Please submit a request for an accommodation by completing the form on this webpage at least two business days in advance of your visit to ensure we can accommodate your needs. A staff member will respond to your request prior to your visit.

How do I request an accommodation?

To request an accommodation, submit a request for an accommodation by completing the form on this webpage or you may call the office that you are planning to visit.  For a list of offices and phone numbers, visit our Contact Us page.

Request an accommodation or interpretation

Please submit a request for an accommodation or interpretation by completing this online form or calling the office you plan to visit. This form is only for requesting accommodations for people visiting our public lobbies. To request an accommodation for an adult in custody, please contact the office of the jail they are housed in. For a list of offices and phone numbers, visit our Contact Us page.

Please provide either a phone number or email where we can reach you if we have any questions about your request:

Please describe the accommodation you need and tell us how it will help you use the our facilities. To protect your privacy, please do not share any personal or health-related information.
Which facility will you be at:

Public Disclosure

Within the Sheriff’s Office, the information provided in the form will be shared only with necessary staff to support the request. We may contact you to discuss your request. The Sheriff’s Office will keep the information you provided in the form confidential, unless it is required by law to be disclosed. This form is a public record and some of the information may be subject to disclosure under Oregon’s Public Records Law

How do I submit a complaint pertaining to accessibility issues at the Sheriff’s Office? 

The Multnomah County Sheriff’s Office encourages all persons with disabilities to submit a complaint to the Multnomah County Sheriff’s Office Internal Affairs Unit if a Sheriff’s Office facility, program, service or activity is not accessible to persons with disabilities. You can learn more about submitting a complaint here.